THE UK’S LEADING HOTEL AND ACCOMMODATION INDUSTRY EXHIBITION AND CONFERENCE RETURNS TO EXCEL LONDON!
Organized by Terrapinn, the landmark 2027 edition of NoVacancy London brings together over 3,000 hotel owners, accommodation operators, general managers, interior designers, and hospitality investors alongside 150+ leading global suppliers and innovators under one roof.
Hosted at the world-class ExCeL London, this flagship 2-day B2B trade showcase—free to attend for qualifying hospitality professionals—serves as Britain’s premier sourcing, education, and networking hub across Technology, Commerce, Design, and Guest Experience. Designed to help hoteliers modernize operations, drive direct bookings, and elevate guest satisfaction, the expo connects top-tier solution providers directly with key decision-makers shaping the future of UK and European hospitality!
Dates: Wednesday, February 24 – Thursday, February 25, 2027
Hours: 09:00 AM – 07:00 PM (24 Feb) | 10:00 AM – 04:00 PM (25 Feb)
Venue: Entrance S8, Halls S15–S17, ExCeL London, One Western Gateway, Royal Victoria Dock, London E16 1XL, United Kingdom
Target Audience: Hotel Owners & Operators, General Managers, Accommodation & Serviced Apartment Providers, Revenue & Distribution Directors, Hospitality Interior Designers & Architects, IT & Tech Leads, F&B Managers, and Real Estate Investors.
Key Exhibition Zones & Core Show Highlights:
150+ Speakers Across 10 Specialized Content Streams: Gain actionable commercial insights from industry leaders—including executives from Accor, Firmdale Hotels, Bespoke Hotels, PoB Hotels, HOSPA, and the Institute of Hospitality—covering AI adoption, revenue management, and commercial growth.
Design & Guest Experience Showcase: Explore cutting-edge commercial interiors, luxury furnishings, sustainable amenities, and bespoke room concepts tailored for boutique, lifestyle, and luxury properties.
Hospitality Tech, Revenue & Marketing Zone: Evaluate next-generation PMS platforms, commercial AI engines, contactless check-in tools, direct-booking software, and digital marketing solutions live.
Inaugural NoVacancy London Awards 2027: Celebrate industry excellence across four prestigious categories—Independent Hotel of the Year, Accommodation Operator of the Year, Hospitality Leader of the Year, and Future Hospitality Leader of the Year.
Start-Up Zone & People & Culture Hub: Discover disruptive early-stage hospitality tech ventures alongside dedicated sessions on talent retention, leadership, and workplace wellbeing.
Supplier Sourcing, Executive Keynotes & Industry Networking:
Compare 150+ hotel and accommodation suppliers live, attend free high-impact conference sessions across 10 content streams, celebrate industry trailblazers at the inaugural NoVacancy London Awards, and connect with 3,000+ hospitality decision-makers across two action-packed days!
Transform your property’s commercial performance, experience next-generation hotel technology and design live, and connect with Britain’s vibrant hospitality community at ExCeL London!
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